Sales Terms and Conditions
1. ORDER ACCEPTANCE AND CANCELLATION
The availability and pricing of the Products on our website are an invitation for Customers to make an offer. Responses to quotes and other inquiries regarding pricing and availability do not constitute an offer by us. Acceptance will be communicated in writing, either through an Order Confirmation email or Electronic Data Interchange ("EDI") acknowledgment. Acceptance may also occur through the execution of the Customer's order by us. When a Customer places an order for a product on our website, the initial written response to the order issued on our website does not indicate acceptance of the order. This written response is solely to inform the Customer that the order has been entered into our computer system. Orders accepted by us may be cancelled by the Customer with our written consent, provided that the order is not "NC/NR" or "Non-Cancelable/Non-Returnable," "Non-Standard Products," or governed by a Purchase Agreement Letter. Non-standard products are those we have to order from a supplier specifically for the Customer, including products not typically in stock or orders with value-added services. Non-standard products are non-cancelable and non-refundable. We may designate Products as non-standard or "NC/NR" through various means, such as quotes, Product lists, attachments, or exhibits. Customers may not change, cancel, or reschedule Orders for Products without our consent. If a Customer cancels an order after our acceptance, we may request the Customer to pay reasonable cancellation or reliance charges. These charges are paid to us by the Customer. Customer requests to reschedule are subject to our sole discretion. Orders cannot be canceled or rescheduled after we have submitted the order to the shipment carrier. We RESERVE THE RIGHT TO LIMIT OR CANCEL ANY ORDER, ALLOCATE SALES AT OUR SOLE DISCRETION, LIMIT QUANTITIES OF SELECTED PRODUCTS, AND LIMIT SELECTED PRODUCTS TO CUSTOMERS. We RESERVE THE RIGHT TO REJECT ANY ORDER, OR ANY PART OF AN ORDER. PRODUCT SPECIFICATIONS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.